Returns & Exchanges

If you are not satisfied with the purchase of the goods at Alisneaker or are damaged during the course of the shipment, we agree that you will return the goods within 30 days of receipt of the goods. But please note the following:
    The goods must be the original packaging. And can not be used, washed. And with the original label.
    You must pay the shipping for the returned goods.
    Please apply for return before returning and contact us. We have the right to refuse, without our consent, to return the goods without authorization.

It takes up to 7-15 business days to process returns. If we know your e-mail address, you will receive our receipt receipt confirmation. If the returned item is processed on a different date, you may receive several emails.


Refunds depend on the payment method you choose:
    We will send you a return cash clearing notice
    The credit card payment will be returned to your credit card account
    When you pay through PayPal, you will be returned to your PayPal account
    If you are using immediate payment, the refund will be refunded to your bank account



You may buy not suitable for their own goods, it does not matter, we strive to meet all your requirements. You can send the goods back, and contact us that you want to exchange the goods, including color, style, size and so on. Also note the following:
  Goods can not be washed or damaged
  Personal underwear, underwear and bathing suits and other ultimate sales of goods, do not accept Returns.
  Please contact us before the replacement, the help staff will give the correct address, and record the goods you want to change the goods.
  Please attach a description in the package to the details of the goods you want to return, order number, name and contact information.
If you have any other questions please check our related explanation, or contact us: billigbasar@hotmail.com